On my last visit she asked if I wanted a receipt, and I got one showing the grand total only. Asking for any extra soy or mustard packets in your take out order is frowned upon! She is typically all business and offers little customer service, or a thank you, or a smile. The problem here is the off the chart rude behavior of the 'very busy' hostess, who takes phone orders and.
The food is good, the Egg Drop soup the best. I have been eating at Golden Palace for a number of years, probably over 10.